How do you motivate the next generation of workers?

In case you missed it last night, CBS 60 Minutes had this segment about the new generation of “millennials”, born between 1980 and 1995, exploring their entry and impact in the workplace. Briefly featured was the Motivation Show and the incentives industry, tied to the fact that these employees expect to be praised, thanked, and [...]

Lessons learned: when doing business overseas

I have been slow to comment of this piece of news that’s been in the press since mid-March, but Chiquita’s admission to doing business with Colombia’s United Self-Defense Forces, also known as AUC, makes this quite a case study. It is reported that a number of top executives at banana company, Chiquita Brands International, agreed [...]

Coach introduces 12-steps for email addiction

CNN reports on a 12-step program created by a Pennsylvania executive coach to help people overcome their email addictions. The first step is to admit that e-mail is managing you and letting go of your need to check e-mail every ten minutes.

A lesson in marketing?

You can thank the Swiss Tourist Board for this one. According to this article, the Swiss Tourist Board is using scenes with bare-chested young men and others in uniform to entice women who may be bored, left out, or without a holiday because of FIFA World Cup taking place this summer.
The tagline: Well ladies, how [...]

Berlin welcomes guests with a smile

Now here’s something different. Yesterday I told you all about T&T’s efforts to show off its culture at the World Cup Football event in Germany this summer. Well, as it prepares to host the World Cup finals, Berlin seems to be making its best effort “to shed its reputation as an unfriendly place” and prove [...]

China to be World’s Fourth Biggest Tourism Source by 2020

Also making headlines, China has signed new tourism memoranda with Mongolia, Tango, Bahamas, Grenada and St. Lucia. These five countries now join 76 other nations and regions to which Chinese visitors will be allowed.
According to this article from People’s Daily Online:
Some 31 million Chinese people traveled overseas last year, and the number is about to [...]

Being World Class in Everything

In this headline from the ICC Cricket World Cup West Indies 2007 web site, Managing Director & CEO Chris Dehring calls for ICC CWC 2007 to be world class in everything:
“Everything we do” from answering the phones right through to match-day execution “must be done to world-class standards and everybody’s role is vital,” Dehring [...]

Etiquette Classes Draw Audience in China as Olympics Near

From XINHUA online, this article reports that the most popular class at the Beijing Institute of Clothing Technology is Zheng Huawei’s courses about etiquette and public relations. Her students report that she teaches them how to knock at the door, make presentations, shake hands, and exchange business cards in the politest way. With Beijing hosting [...]